Jan did a great job working with us to identify our key training needs. She spent time talking with our associates to learn our culture and environment to better understand our challenges. She put together and delivered an impactful training program that addressed our issues. Her professional and caring approach and her solid training skills hit a home run with our managers. With Jan, we have laid a solid foundation for moving our entire management team ahead. We look forward to working with her more in the future to accelerate our progress.