We always turn to Jan when we want a well-organized, clear and thoughtful presentation. She has a way of quickly getting to the heart of the matter whether it is business writing/editing or time management or teambuilding. She delivers content that is relevant to what concerns the audience and she pays close attention to what they need. She always takes their questions as they ask them and she makes it easy to ask a question. Her style is approachable and she is fun. Her “bad” examples on writing and editing are a kick. I appreciate the time she has taken to put together dynamite materials that can be used long after the presentation.