Jan is an extremely organized and professional partner. Working with Jan is a pleasure for me and other Viejas employees, as she has the skill of interacting with equal ease with front-line staff, management, and executive staff. Jan has been very accommodating in recognizing our need to interface her training with our other initiatives, and has been willing to work with us on customizing her program for our culture. In the classroom, I have been impressed with Jan’s ability to quickly establish a very supportive rapport and safe environment for attendees.